Our Policies
Effective Date: May 12, 2025
Premier Seats ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.premierseats.com or use our services to purchase tickets for concerts, sports, theater, and live entertainment events nationwide.
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Account Information: Login credentials and purchase history (if you create an account).
Device & Usage Data: IP address, browser type, pages visited, and usage behavior through cookies and similar technologies.
Communication Data: If you contact us, we may retain the content of your message and our response.
We use your information to:
Process orders and deliver tickets
Send order confirmations, updates, and support communications
Respond to your customer service requests
Send promotional offers (if you opt-in)
Improve our website, services, and user experience
Prevent fraud and ensure the security of our site
We do not sell or rent your personal information. We may share your information only with:
Trusted service providers who help us operate our business (e.g., payment processors, shipping providers)
Law enforcement or regulators when required by law
Event partners or affiliates, only as necessary to fulfill your order
We use cookies to:
Improve site functionality
Analyze traffic and user behavior
Deliver targeted advertising (if applicable)
You may disable cookies in your browser settings, but this may affect site performance.
By providing your phone number or email, you agree to receive order updates and promotional messages. We use your Personal data to provide and improve the SMS and/or Email Service. By using the SMS and/or Email Service, you agree to the collection and use of information in accordance with this Privacy Policy. You may opt-out at any time:
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link in any message
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. (Introduce the list of type of messages you plan to send to your customers)
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Message and Data Rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies: Contact Premierseats.com at 866-587-1405 or tnow@premierseats.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to tnow@premierseats.com or 866-587-1405. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
We implement reasonable safeguards to protect your personal information. However, no online transmission is 100% secure. We encourage you to use strong passwords and monitor your accounts.
You may:
Request a copy of your personal data
Ask us to update or delete your information
Withdraw consent to marketing communications
To do so, please contact us at tnow@premierseats.com.
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites.
Our site is not intended for children under 13, and we do not knowingly collect data from minors.
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Premier Seats
Email: tnow@premierseats.com
Phone: (866) 587-1405