Our Policies
Effective Date: May 12, 2025
Premier Seats ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.premierseats.com or use our services to purchase tickets for concerts, sports, theater, and live entertainment events nationwide.
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Account Information: Login credentials and purchase history (if you create an account).
Device & Usage Data: IP address, browser type, pages visited, and usage behavior through cookies and similar technologies.
Communication Data: If you contact us, we may retain the content of your message and our response.
We use your information to:
Process orders and deliver tickets
Send order confirmations, updates, and support communications
Respond to your customer service requests
Send promotional offers (if you opt-in)
Improve our website, services, and user experience
Prevent fraud and ensure the security of our site
We do not sell or rent your personal information. We may share your information only with:
Trusted service providers who help us operate our business (e.g., payment processors, shipping providers)
Law enforcement or regulators when required by law
Event partners or affiliates, only as necessary to fulfill your order
We use cookies to:
Improve site functionality
Analyze traffic and user behavior
Deliver targeted advertising (if applicable)
You may disable cookies in your browser settings, but this may affect site performance.
By providing your phone number or email, you agree to receive order updates and promotional messages. You may opt-out at any time:
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link in any message
We implement reasonable safeguards to protect your personal information. However, no online transmission is 100% secure. We encourage you to use strong passwords and monitor your accounts.
You may:
Request a copy of your personal data
Ask us to update or delete your information
Withdraw consent to marketing communications
To do so, please contact us at support@premierseats.com.
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites.
Our site is not intended for children under 13, and we do not knowingly collect data from minors.
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Premier Seats
Email: support@premierseats.com
Phone: (866) 587-1405